Question 1

How do I create an account?

Accepted Answer

Click 'Sign Up' in the navigation bar, enter your email and create a password. You'll receive a verification email to confirm your account. Once verified, you can complete your profile with your skills, bio, and portfolio.

Question 2

How do I set up my profile?

Accepted Answer

Go to Profile Settings to add your username, bio, location, skills, and hourly rate. Upload an avatar and add portfolio items to showcase your work. We recommend verifying your Roblox account to build trust with potential clients.

Question 3

What should I include in my portfolio?

Accepted Answer

Include your best Roblox work - games you've built, scripts you've written, UI designs, 3D models, or music you've composed. Add images, descriptions, and links to playable games or demos. Quality over quantity!

Question 4

How do I verify my Roblox account?

Accepted Answer

Go to Profile Settings and click 'Verify Roblox Account'. Enter your Roblox username, then copy the verification code and paste it into your Roblox profile description. Click 'Verify' and we'll confirm your account ownership.

Question 5

How do I find jobs that match my skills?

Accepted Answer

Use the Dashboard to browse all open jobs. Filter by category (Scripting, Building, UI/UX, Music, Animation), budget range, and deadline. Save jobs you're interested in to apply later.

Question 6

How do I apply for a job?

Accepted Answer

Click on a job listing to view details, then click 'Apply Now'. Write a compelling cover letter explaining why you're the right fit, propose your rate, and estimate how long the project will take.

Question 7

Can I apply to multiple jobs?

Accepted Answer

Yes! You can apply to as many jobs as you want. However, make sure you can realistically complete all the work if you're hired. Your reputation depends on delivering quality work on time.

Question 8

What makes a good application?

Accepted Answer

Personalize each application. Reference specific requirements from the job post, share relevant portfolio pieces, be clear about your timeline and pricing, and ask clarifying questions to show you've read the brief carefully.

Question 9

How do I post a job?

Accepted Answer

Go to the Dashboard and click 'Post a Job'. Fill in the title, description, category, required skills, budget (fixed or range), and deadline. Be as detailed as possible to attract the right freelancers.

Question 10

What should I include in my job description?

Accepted Answer

Clearly describe what you need built, the scope of work, any specific requirements or references, your timeline, and budget. Include examples or mockups if you have them. The more detail, the better proposals you'll receive.

Question 11

How do I boost my job listing?

Accepted Answer

Use the 'Boost' button on your job listing to make it stand out. Boosting costs 10 credits and highlights your job for 24 hours, plus sends notifications to all platform users. Great for urgent or high-priority projects.

Question 12

How do I review applications?

Accepted Answer

View applications on your job listing. Review each applicant's profile, portfolio, proposed rate, and cover letter. Message applicants to discuss details before accepting. Once satisfied, accept the application to start the contract.

Question 13

How do payments work on RoTalent?

Accepted Answer

RoTalent uses a trust-based payment confirmation system. When a job is completed, both the client and freelancer confirm that payment has been sent/received. This mutual confirmation helps build reputation and trust within the community.

Question 14

What are credits and how do I use them?

Accepted Answer

Credits are our platform currency used for premium features like job boosting. You can purchase credits through your account. Credits are non-refundable and non-transferable between accounts.

Question 15

What if there's a payment dispute?

Accepted Answer

If you and the client disagree about the work or payment, use our dispute resolution system. Our Trust & Safety team will review the case, examine the contract terms and deliverables, and help reach a fair resolution.

Question 16

How do I report a scam or suspicious user?

Accepted Answer

Visit our Trust & Safety page and use the report form. Provide as much detail as possible including screenshots, usernames, and a description of what happened. Our team investigates all reports within 24-48 hours.

Question 17

How do I know if a user is trustworthy?

Accepted Answer

Look for verified badges (blue checkmark for platform-verified, Roblox icon for Roblox-verified users). Check their reviews, completed jobs count, and portfolio. Verified users have confirmed their identity and Roblox account ownership.

Question 18

What should I avoid to stay safe?

Accepted Answer

Never share passwords or account access. Don't conduct payments outside the platform. Be wary of deals that seem too good to be true. Always use our escrow system for payments. Report suspicious behavior immediately.

Question 19

What happens if someone violates the rules?

Accepted Answer

Violations result in warnings, temporary suspensions, or permanent bans depending on severity. Serious violations like scams or harassment lead to immediate account termination. We prioritize community safety.

Question 20

How do reviews work?

Accepted Answer

After a job is completed, both the client and freelancer can leave reviews. Rate from 1-5 stars and write a comment about your experience. Reviews are public and help build reputation on the platform.

Question 21

Can I edit or delete a review?

Accepted Answer

You can edit your own reviews if you need to update your feedback. Reviews can only be deleted by you or removed by admins if they violate our community guidelines (spam, harassment, false claims).

Question 22

What if I receive an unfair review?

Accepted Answer

If you believe a review is unfair or violates guidelines, report it through Trust & Safety. We'll investigate and remove reviews that contain false information, personal attacks, or don't reflect a real transaction.

Question 23

How do I message other users?

Accepted Answer

Click the 'Message' button on any user's profile or job application. All conversations are stored in your Messages inbox. You can discuss project details, ask questions, and share files through the messaging system.

Question 24

Are my messages private?

Accepted Answer

Messages are private between you and the recipient. However, our Trust & Safety team may review messages if a report is filed or suspicious activity is detected. Never share sensitive personal information in messages.

Question 25

Can I block someone?

Accepted Answer

Yes, you can block users who are harassing you or behaving inappropriately. Blocked users cannot message you or view your profile. You can also report them to our Trust & Safety team.

Question 26

Why should I verify my Roblox account?

Accepted Answer

Verification proves you own the Roblox account you claim. It displays your actual Roblox avatar, links to your profile, and shows a 'Roblox Verified' badge. This builds trust with clients who can see your real Roblox reputation.

Question 27

How does Roblox verification work?

Accepted Answer

Enter your Roblox username in Profile Settings. We generate a unique code that you paste into your Roblox profile description. Our system checks that the code matches, confirming you control the account.

Question 28

What if verification fails?

Accepted Answer

Make sure you've copied the exact code (including any special characters), pasted it into your Roblox profile 'About' section, and saved your Roblox profile. Wait a few seconds and try again. The code must be visible publicly.

Question 29

Can I change my linked Roblox account?

Accepted Answer

Yes, you can update your Roblox verification at any time in Profile Settings. Simply enter your new Roblox username and complete the verification process again. Your old verification will be replaced.

How can we help?

Getting Started

Finding Work

Posting Jobs

Payments & Credits

Trust & Safety

Reviews & Ratings

Messaging

Roblox Integration

Still need help?